We will respond as soon as possible generally within 24 hours.
Yes, if necessary, we can cooperate with you to do any product testing, and we can also provide you with our previous product testing reports.
We will provide you a tracking No. and you’ll be able to track your order at every stage using that but if you find any problem please contact us here.
1. If small quantity, our advice via air such as UPS, FedEx, DHL etc. 2. If larger quantity, our advice ship to you by sea.
If a product is damaged upon receipt, we can refund you for that item/s if you contact the helpdesk. Please note you may be asked to provide pictures.
Our goods are 100% cruelty-free, none of which are tested on animals, only staff.
Yes, if you could offer us a sample that will be best. If not, we’ll help you to solve that.
Yes, OEM/ODM is no problem for us.
1. T/T.30% deposit + 70% before shipment. 2. L/C at sight.
Mass production time around 35-60days after confirm samples, also it depends on the quantity.
Our factory is located in Foshan City, Guangdong Province, China.
According to the different packaging materials, the MOQ will vary. The MOQ is usually 12000 pieces. If the packaging materials are supplied by customers, we can make them according to your needs.
Please send us a requirement via Email, Skype, Wechat and Whatsapp. Once order confirmed, and the proforma invoice will be offered for pay the deposit.
Yes, make samples around 7-14days after received sample cost.