Shipping Policy

Thank you for shopping with GuangDong AKIA Technology Co., Ltd. at akiaco.com. This Shipping Policy outlines the details of our shipping process, including shipping methods, delivery times, and associated fees.

1. Shipping Methods

We offer a variety of shipping options to ensure timely and safe delivery of your order. Our available shipping methods include:

  • Standard Shipping
  • Expedited Shipping
  • International Shipping (for orders outside of China)

Please note that the shipping method you select will impact the shipping time and cost.

2. Shipping Timeframes

Domestic Orders (within China):

  • Standard Shipping: 7-14 days
  • Expedited Shipping: 1-3 days

International Orders (outside of China):

  • Standard Shipping: 15-30 days
  • Expedited Shipping: 3-7 days

Delivery times may vary depending on your location and the shipping carrier.

3. Shipping Costs

Shipping costs are calculated based on the weight of the products, shipping method, and delivery location. The final shipping cost will be displayed at checkout before you confirm your order.

STANDARD SHIPPING: $8.00 merchandise under $180. Free $180 or more.

4. Order Processing

All orders are processed within 1-20 business days of receiving your payment. Orders placed on weekends or holidays will be processed on the next business day.

If there are any delays in processing your order, we will notify you by email.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery. You can use this tracking number to track your order directly on the carrier’s website.

6. Shipping Restrictions

We currently only ship to the following countries/regions: China/United States.

Certain products may be restricted or unavailable for shipping to certain locations due to legal regulations, or shipping limitations.

7. Customs and Import Duties (International Orders)

For international orders, please be aware that customs duties, taxes, and other import fees may apply depending on your country’s regulations. These fees are the responsibility of the customer and are not included in the purchase price or shipping charges.

We recommend contacting your local customs office for more information on import duties and taxes prior to placing an international order.

8. Missing or Damaged Shipments

If your order is missing or arrives damaged, please contact us immediately at [email protected]. We will investigate the issue and resolve it as quickly as possible, either by issuing a replacement or refunding the order.

9. Order Cancellations

Orders may be canceled within 48 hours of purchase. If your order has already been processed and shipped, you will need to follow our Returns and Refunds Policy.

10. Contact Information

If you have any questions about our shipping process, please contact us at:

GuangDong AKIA Technology Co., Ltd.
No. 6, Xingtang South 4th Road, Foshan, Guangdong, CN
Email: [email protected]
Phone: +86 18125634115

Effective Date: February 25, 2025

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